We're Here To Help.

Browse our library of support articles for information on repairs, gear care, and all things Big Agnes!

Or click here to open a support case

DIY Tent Repairs

Good as new.

Tags: Repairs, Support Policy, Tents
Read more

Recycling Your Circle Backâ„¢ Sleeping Pad

Bring it back around.

Tags: Sleeping Pads, Support Policy
Read more

Finding your order number

Get everything in order.

Tags: Support Policy
Read more

Identifying Your Gear

Know your stuff.

Tags: Helpful Tips, Repairs, Support Policy
Read more

Retiring Used Gear

One man's trash...

Tags: Helpful Tips, Support Policy
Read more

Return And Exchange Guidelines

Send it back.

Tags: Support Policy
Read more

Warranty Policy and Satisfaction Guarantee

Rest. Assured.

Tags: Repairs, Support Policy
Read more

Repair Limitations

Is it beyond saving?

Tags: apparel, Furniture, Repairs, sleeping bags, Sleeping Pads, Support Policy, Tents
Read more

Replacing Parts

Piece by piece.

Tags: Repairs, Support Policy, Tents
Read more

Still Stuck?

Get in touch with our Gear Specialists by starting a support case!

Contact Us